The quest to spare other appliance purchasers our fate (of having a stove on their back porch since February 15, 2007) continues.
Hold a grudge? Moi?!
As my dear departed mother was fond of saying, "A little bit of Irish goes a long way...."
Anyway, today I submitted a complaint to the local Better Business Bureau (BBB) and an appropriate review to SuperPages.com. The BBB will contact the store (for all the good that will do), but SuperPages will post my review tomorrow. Will link then, if the fates (and technologies) allow. The gist:
by AP from Northampton, MA Mar 29, 2007
Caveat Emptor: No-return policy
We bought a stove at [name] at the suggestion of their salesman--but it was the wrong kind for our kitchen. [The store] refused...
(Full Review) We bought a stove at [name] at the suggestion of their salesman--but it was the wrong kind for our kitchen. [They] refused to take it back, saying it was a "special order." NEWS TO US! To install the stove in our kitchen will require a carpenter and mess--not to mention expense--that is only necessary because [the store] made a mistake and will not make it right. Buy there at your peril! (P.S.: The stove has been sitting on our back porch since 2/15/07.) (Hide)
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